A rather unpleasant tone

So I just sent an email to my specialist at CHSFS. It wasn't overly nice. I asked for a more "accurate" idea of wait times. This seems pretty stupid of me because obviously they are not very good a predicting wait times.

So far this is how it has went:

Original quote 5-9 months.

After 8 months we are told 9-12 months.

At 11 months we are told 12-14 months.

About 13 months into it we're told 12-18 months.

Now we are at 16 months. I think the current quote is 18-24 months.

I just wish I had some idea of what to expect.

I am fresh out of optimism.